HOW TO GET YOUR BENEFITS AT NO COST
KNOW THE FACTS -
AVOID THE FEES
Cash is only available with your Mountain State Card if
you are eligible and approved for WV WORKS monthly Benefits and/or Child
Support Incentive Payments
Look
for No Cost or Low Cost Checking or Savings Accounts in Your Area. Choose
Direct Deposit if you find an account that meets your needs. Request Direct
Deposit of Cash Benefits (enrollment form). For additional
information talk to your Worker.
If you do not Choose Direct Deposit of Your Cash
Benefits (WV WORKS monthly benefits and/or Child Support Incentive) they will
be deposited in your Mountain State EBT Card Account.
How to Access Cash with Your
Mountain State Card at NO COST
Surcharge Free ATM's for
Mountain State Cardholders
JPMorgan Chase has made available Chase ATM’s
national network “surcharge free” to EBT cardholders as a supplement to Quest
access through the state’s contract. This network provides West Virginia EBT
cardholders with access to ATM’s throughout the state. Use of these Chase
ATM’s by EBT cardholders will eliminate the fee typically charged to
cardholders by the ATM owner. When the cardholder uses this service, it will
significantly reduce the cost of accessing cash benefits. To find the Chase
ATM in your area follow the link below and type your city and choose WV as the
state.
ATM LOCATOR
At Store Point of Sale (POS) equipment
- Request Cash Back with a
purchase
- Purchase Goods Directly using
your EBT Card
Know the Services and Policies of Your Retailers
- Some will give the full amount
of your benefit as a service to regular customers
- Some are set up for the
purchase of Money Order using your EBT Card
- Some give greater amounts of
cash back at the service counter than through the checkout lanes
Facts About Fees at Stores or ATM’s
- If a store or ATM charges a
surcharge for using your EBT card, a notice must be posted
- There should never be a fee for a SNAP
(formerly Food Stamps) purchase. If a retailer charges a fee for a
SNAP purchase,
please notify your local DHHR Office or the FNS Office at 304-347-5944.
- Learn which stores or ATM’s do
not charge a fee to give you cash
There are two types of fees
when using your Mountain State EBT Card.
- Surcharges – There
must be a notice of the surcharge and the amount of the surcharge. If you
don’t want to pay the surcharge simply choose cancel to quit the
transaction.
- Transaction fees –
Each month you can make two cash-only withdrawals from your EBT
account without paying. With the third transaction, an 85¢
fee will automatically be deducted from your account. The transaction fee
is in addition to any surcharge for the use of the ATM or cash only
withdrawal at a POS.
|
